Bear Levin Studer Family YMCA

Anj B 2 months ago

It has gone downhill recently. There is never staff on the second floor. The equipment is dusty, dirty, and never gets wiped down by staff. You can tell. The gym members barely wipe equipment down after using it, so I’ve resorted to wiping before I use it. The same repeat offenders slam equipment, and abuse the machines by using them improperly. What really gets me, is that it costs $50 a month but they can’t keep the wipe cloths filled and keep the equipment clean. The least the facility could do is mop the floors, and keep things clean. If the other gyms can do it, so can the Y. Not to mention the constant AI slop posters are harmful and contributing to the AI slop time we are in. Get creative, and make it yourself.

Jasmin Dosunmu 3 months ago

My very first time going was today & i feel like i was scammed. Not only did the representative charge my card and me and my child did not get into the pool, The associate told me he couldn’t issue out a refund because he’s not authorized to do so. When i called back and asked to speak to the same representative i had been talking to all along which was a white male, the female sent me to the “managers voicemail“ apparently thinking I was still calling about a refund when I was actually trying to go swimming with my child. For a first time experience, it will definitely be the last with the rude customer service they’re offering up there. Wouldn’t recommend & i’ll let others know too since i’m now out of MY money & fun time with my kid.

Curtiss Mahoney 8 months ago

Affordable access to a complete gym, basketball court, and pool. Bathrooms and facility is kept very clean. Most of the people there seem friendly. The staff always seems to have a positive energy and always smiling. It’s a very welcoming and fun place to go.

Ang B 8 months ago

There are always several employees on 1st floor near entry (or adjacent offices), but I literally never see an employee upstairs, where the main exercise area is. This, unfortunately, means no rules are enforced (at least never when I am there- and the days and hours I go vary). So guys/gals in the free weight area throw the big, large weights on the ground (which is especially fun if you are in one of the group classes that are directly below) (never have understood lifting weights so heavy you seem unable to place them down without dropping them loudly to the floor). Very rare to see patrons wiping equipment after use (they do provide a squirt bottle of some unknown solution and "rags"). There are more than enough employees clustered in the downstairs entry area for someone to circulate maybe each hour. But it might as well be unmanned, as I have never heard nor seen anyone walking around or reminding anyone to follow the rules. My last visit, I poked my head in the glass wall offices to ask to speak to a manager. A very unfriendly young woman, seated at the first desk, said "what do you need?" I explained about the large group of men upstairs repeatedly dropping heavy weight

Tisha F 2 years ago

This fitness center is perfect for catering to everyone's individual needs. The workout equipment is excellently maintained and offers a wide range of different workout equipment including treadmills, step climbers, dumbbells, weight benches, and much more. Furthermore, this specific gym provides various amenities like a sauna, steam room, work tables, Wi-Fi, and a basketball court that can be utilized for playing volleyball or racket ball. Additionally, they offer complimentary coffee and have conveniently placed water fountains throughout the facility. Personal training sessions, fitness classes, Yoga, massages, and swimming lessons are also available! In my personal view, the greatest feature is the availability of childcare at the gym. When selecting a gym, one of the key considerations for my partner and I was that it not only had to provide childcare, but it also had to prioritize safety and ensure a secure environment for our children. The level of security provided for childcare at this gym is outstanding! They have numerous lockers, showers, and even a small area equipped with mirrors and electrical outlets (for hair dryers, hair straighteners, etc.) as well as a counte